Missed-call text-back
Answers every unanswered call within seconds, so no one gets a dial tone and moves on.
Built for salons, spas & clinics
Tend runs the texts your front desk doesn't have time for — missed-call replies, appointment reminders, payment nudges, and new-client onboarding — quietly, in the background, all day.
The cost of silence
A solo esthetician or a two-chair salon can't have someone glued to the phone all day. Every unanswered ring, every reminder that doesn't go out, every unpaid invoice that never gets followed up — that's revenue that quietly walks.
A day at Willow & Stone Spa
Front desk is mid-appointment. Tend replies in under 15 seconds so the caller doesn't dial a competitor next.
Tomorrow's 2 PM facial gets a reminder 24 hours out, then a short nudge 2 hours before. No-shows drop, chairs stay full.
Someone inquired about microneedling three days ago and went quiet. Tend checks back in with a helpful, unpushy nudge instead of letting them disappear.
An invoice from last week is still open. Tend sends a polite reminder at day 3, and a firmer one at day 7 — so you're not the one asking.
A first-time client just booked. Tend sends a welcome text with intake details and what to expect — before they've even thought to ask.
What's included
Answers every unanswered call within seconds, so no one gets a dial tone and moves on.
24-hour and 2-hour reminders, automatically, so your calendar isn't decided by who forgot.
Inquiries that go quiet get a gentle, well-timed nudge instead of falling through the cracks.
Overdue invoices get followed up on a schedule — so cash flow doesn't depend on your memory.
First-time clients get a warm welcome text with everything they need, automatically.
Every plan includes
Every message is written for your business, your tone, and your services — not a generic script.
Pricing
Setup is a one-time fee. After that, it runs on its own — you'll only hear from us if something needs your attention.
Ready when you are
A 20-minute walkthrough is enough to show you exactly what Tend will send, and when — for your business specifically.
Get in touch
A few details on your booking volume and current setup, and we'll come to the walkthrough with a plan already sketched out for you specifically.
We'll be in touch shortly to set up your walkthrough.